How to deal with resident infractions – hoarding, harassment, unauthorized occupants and pets, noise, parking, and more

Date: August 18, 2021
Time: 11:30 AM ET
Duration: 60 Minutes
Speaker: Paul Flogstad

$0.00

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Description

We will discuss best practices as far as what property owners and managers should do to help prevent and address harassment. This seminar covers many of the common issues facing property managers and property owners today. We will go over how to correctly document various tenant violations and strategies and techniques for documenting and solving resident violations. Also, one of the hot topics is Assistance animals. You will learn the correct way to handle these requests.

 

Session Highlights:

All of these problems are a daily occurrence at most properties. This seminar will give you fresh ideas to deal with the issues and the residents involved. You will learn to not run afoul of fair housing issues when dealing with these situations.

We will discuss strategies for removing guests who have moved in and not wanting to sign the lease as a tenant. There is a proven technique that has been very successful. Also, what do you do when you have an unauthorized pet. We will discuss developing pet policies as well as rules and regulations..

If you have ever had a hoarder you know what a problem it can be. There are sure fire strategies that can be used to remedy the situation. We wil also talk about resident infraction; what to do and how to handle them correctly- before the need for eviction.

WE will touch on HUD’s latest rulings on service and assistive animals/ What about the internet scams related to assistive animals?

 

Benefits of attending session:

  • Answers to many questions about service/assistive animals
  • What can I do with a resident who is a hoarder?
  • How do I handle resident harassment and bullying?
  • What do I do about pets and companion/service animals?
  • How do I handle unauthorized residents?
  • Subleasing?
  • What do I do with pet infraction’s?
  • I have parking violations-now what?
  • Damages found during inspections.
  • Drugs – smoking weed, now what?
  • How to handle noise complaints.
  • How about amenities violations?
  • Communication documentation
  • Texting documentation.
  • What tools do I need?

 

Who should attend?

  • Property Managers
  • Property owners
  • Leasing agents
  • Builders
  • Developers
  • Realtors
  • Housing Authorities

Speaker

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.
He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds.

Most recently, he has been a consultant to the City of Sioux Falls and the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

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